1. BONHERRE PRIVILEGES & FIRST ORDER DISCOUNT
When you step into the world of Bonherre, an advantageous shopping experience begins. Membership is completely free.
10% Discount Opportunity: Guests who subscribe to our e-newsletter by filling out the newsletter form on our site or by using the "Discount" buttons will receive a discount code valid for their first purchase.
*Bonherre reserves the right to change discount rates, or to restrict the validity of this coupon during campaign periods (Black Friday, New Year, etc.) or for already discounted products.
You can create a user account to track your orders and earn points. To create an account or log in, click here.
10% Discount Opportunity: Guests who subscribe to our e-newsletter by filling out the newsletter form on our site or by using the "Discount" buttons will receive a discount code valid for their first purchase.
*Bonherre reserves the right to change discount rates, or to restrict the validity of this coupon during campaign periods (Black Friday, New Year, etc.) or for already discounted products.
You can create a user account to track your orders and earn points. To create an account or log in, click here.
2. CREATE YOUR CART
Explore the wide range of products offered by Bonherre. Select the size and features of the products you like and add them to your cart. On the cart page, you can check the selected products and proceed to complete your purchase.
3. DELIVERY AND BILLING INFORMATION
You will be asked to enter your delivery address on the payment screen. You can select your saved addresses or add a new address.
Bonherre issues invoices electronically (e-invoice) and sends them to your e-mail address; physical invoices are not sent. If you wish to change your address before your order is shipped, please contact us immediately.
Contact: siparis@bonherre.com or 0312 939 85 40 (Weekdays 09:30 - 17:30)
Bonherre issues invoices electronically (e-invoice) and sends them to your e-mail address; physical invoices are not sent. If you wish to change your address before your order is shipped, please contact us immediately.
Contact: siparis@bonherre.com or 0312 939 85 40 (Weekdays 09:30 - 17:30)
4. SECURE PAYMENT
Cash on delivery is not available at Bonherre.com. You can make payments securely using the following methods:
• Credit/Debit Card (PayTR): You can shop securely with all cards and use installment options up to 12 months for contracted cards.
• Bank Transfer / EFT: You can transfer to our bank accounts.
• Credit/Debit Card (PayTR): You can shop securely with all cards and use installment options up to 12 months for contracted cards.
• Bank Transfer / EFT: You can transfer to our bank accounts.
5. ORDER CONFIRMATION AND BANK TRANSFER NOTIFICATION
You will receive an information email when your order is complete.
Attention for Payments via Bank Transfer/EFT: You must write your ORDER NUMBER (e.g., #12345) in the description section of your banking application. Payments without an order number in the description may be delayed or may not be detected. Your order will be automatically confirmed once the payment is reflected in our accounts.
Attention for Payments via Bank Transfer/EFT: You must write your ORDER NUMBER (e.g., #12345) in the description section of your banking application. Payments without an order number in the description may be delayed or may not be detected. Your order will be automatically confirmed once the payment is reflected in our accounts.
6. PREPARATION AND SHIPPING PROCESS
Bonherre operates with a marketplace model. Products in your order may be shipped from our central warehouse or supplier warehouses. Your orders are sent with HepsiJet or Yurtiçi Kargo.
Shipping Times: For products shipped from our central warehouse, orders placed on weekdays until 15:00 are generally delivered to the cargo company on the same day. For products shipped from supplier warehouses, the date specified on the product page applies. No shipments are made on Saturdays and Sundays.
Shipping Times: For products shipped from our central warehouse, orders placed on weekdays until 15:00 are generally delivered to the cargo company on the same day. For products shipped from supplier warehouses, the date specified on the product page applies. No shipments are made on Saturdays and Sundays.
7. TRACKING AND DELIVERY
When your order is shipped, your tracking number will be sent to you by e-mail. Tracking numbers usually become active in the evening. You can track your cargo using the link sent to you, from the "My Account" page, or from the website of the relevant cargo company (HepsiJet/Yurtiçi).