Noticed an error in your order? Don't worry! If your order has not yet been handed over to cargo, our team is here to help you.
SIMPLY CONTACT US
If you contact us before your order ships, we can quickly make the following changes:
📞 For Quick Solution: Don't waste time, reach us at 0312 939 85 40 or siparis@bonherre.com.
- Address Update: If you entered an incorrect or incomplete delivery address, we can correct it immediately before your package leaves our warehouse.
- Size or Model Change: If you think you selected the wrong size or changed your mind; if the new product you want is available in stock, we can facilitate the exchange without you needing to cancel your order.
📞 For Quick Solution: Don't waste time, reach us at 0312 939 85 40 or siparis@bonherre.com.
⚠️ AN EXCEPTION: SPECIAL ORDERS
If your order includes a "Customized" (e.g., with a name) or a "Special Order" product specially sourced for you from abroad, and the production/procurement process has started, unfortunately, it is not possible to make changes to these products.